Our team is comprised of several key roles:
- Account Management – our strategic Account Executives (AEs) and Account Managers (AMs) service our clients across their full range of needs and ensure all of their projects are executed with excellence.
- Project Management – our very thorough and detail-oriented Project Directors (PDs) manage all of the logistics involved in setting up and executing your research.
- Insights and Strategy – Our highly skilled Insight Strategists (ISs) execute a wide range of work to mine great customer insights and help you apply them to your business. This role includes the moderation of customer interviews, analysis of qualitative and quantitative data to create a compelling story about your customer, and the facilitation of ideation sessions with your team to create new ideas for growth.
Upon enlisting Illumination’s help, a specific team is created to service your business. The team members working on your projects will be matched to your business based on their expertise with your industry and type of work.
Account Management / Business Development:
- Brad Weiss, Senior V.P. – West Coast Operations
- Kristin Bush, V.P. Strategic Business Development
- Joanne Suh, V.P. of Client Service
- Maggie Paulus, Director of Client Service
Project Management Team:
- Sheri Brady, Senior Project Director
- Chris Breheim, Senior Project Director
- Alice McConnell, Senior Project Director
- Judy Jensen, Senior Project Director
- Bridgitte Clarke, Project Director
- Jennifer Behrens, Project Director
- Brenda Stull, Quantitative Project Director
- Mandy Peveler, Quantitative Project Director
Strategy & Insights Team (Moderators, Facilitators, and Research Consultants)
- Heather Smith, Senior Insight Strategist, Video Bio
- Laura Hoffman, Senior Insight Strategist, Video Bio
- Kathy Leurck, Senior Insight Strategist, Video Bio
- Amy Spera, Senior Insight Strategist, Video Bio
- Susan Raftery, Senior Insight Strategist, Video Bio
- Estrella Ho-Looney, Insight Strategist
- Kelly Legault, Insight Strategist, Video Bio
- Leslie Earls, Insight Strategist, Video Bio
- Maureen Talge, Insight Strategist, Video Bio
- Brooke Finck, Insight Strategist
- Lynn Scherer, Research Consultant, Video Bio
- Lori Lucas, Controller